Our personalized service and moving procedures incorporate commercial, technical and logistical expertise. These procedures ensure a consistent quality service.
1. Commercial Expertise
2. Technical Expertise
3. Logistical Expretise
A removals operation is a combination of different skills: advising, packing, transporting, customs clearing, delivering and reassembling. All these operations take place under strict quality controls that incorporate the most stringent criteria in the removals industry. This procedure may be seen as a guide for the delivery of moving services, which we use to ensure that we live up to the promises we make to our clients.
Our Sales Consultant will be available to advise and guide you throughout the move process. Our coordinators are focused on ensuring that every move runs smoothly, from departure to arrival.
They analyze the needs of the client from the very first contact. In particular, during the techncial visit their expertise is used to assess the weight and volume of the consignment, as well as consider other factors which may affect the move, such as loading restrictions, access to the property, or tight corners.
They ensure that best practice is applied throughout the move process to achieve complete customer satisfaction.
We use skilled packers and movers using quality packing material to protect your belongings.
The third part of a successful move is flawless logistics during the removals process. The following steps are taken to ensure you are satisfied with your move:
- Estimating the volume of your shipment so that you receive an accurate quotation
- Packing your personal belongings in your home using special materials
- Loading your belongings in a liftvan or container
- Customs clearance and administrative formalities, including providing or gathering documentation
- Transporting the goods by air, sea or road
- Customs clearance upon arrival
- Reassembly in your new home
DOMEX select the most suitable means of transport according to strict criteria based on cost, reliability and the minimization of damage to the environment. These removals services are provided all over the world, owing to our network of overseas agents who have been rigorously selected for their professionalism, quality and history of service.